Terms & Conditions

1. Products & Services

Terms of Offer. This Website offers for sale branded merchandise, employee welcome kits, festive hampers, and related corporate gifting products (collectively, “Products”). By placing an order, you agree to the terms of this Agreement.

Customer Solicitation. Unless you opt out, you consent to receive communications about our Products via email, phone, SMS/WhatsApp, or other channels from us and our authorised service providers. Opt-Out: (i) use the unsubscribe link in our emails; (ii) email info@brandedcorporategift.com; or (iii) write to us at the address in Section 17.

Proprietary Rights. We (or our licensors) own all rights in the Products, including trademarks, trade dress, layouts, images, and content on the Website. You may not copy, reproduce, resell, or redistribute Products except as permitted by law and any written agreement with us.

2. Website Use & Content

This Website may provide informational and marketing content, including links to third-party websites. We do not control or endorse third-party content and are not responsible for any damages arising from your access to or reliance on such websites.

Acceptable Use. You agree to (i) comply with all applicable laws; (ii) not interfere with other users’ enjoyment of the Website; (iii) not use the Website for unlawful purposes; (iv) not transmit spam or unsolicited communications; and (v) not defame, harass, or abuse users.

License. We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. You may not copy, distribute, modify, or create derivative works from Website content without our express written consent or the consent of the applicable rights holder.

Third-Party Tools & Integrations. Some features may rely on third-party services (e.g., payment gateways, analytics, chat). Use of such services may be governed by their own terms and privacy policies.

3. Orders, Pricing & Taxes

All orders are subject to acceptance and availability. Prices, specifications, and availability may change without notice. We reserve the right to refuse or cancel any order at our sole discretion, including due to errors or suspected fraud.

Prices are exclusive of applicable taxes, duties, shipping, and handling unless stated otherwise. You are responsible for paying applicable taxes as required by law.

4. Customisation, Proofs & Approvals

For customised Products, we may provide digital/physical proofs for approval. Your approval constitutes acceptance of the design, colours, placements, and specifications. Minor variations in colour, finish, or materials may occur due to manufacturing processes and screen/display differences and shall not constitute defects.

You represent that you have the rights to any logos, trademarks, artworks, or materials you provide and authorise us to use them to fulfil your order. You agree to indemnify us for claims arising from your materials (see Section 9).

5. Intellectual Property & License

All content on the Website—including text, graphics, logos, product photos, icons, and software—is owned by us or our licensors and protected by applicable intellectual property laws. Unauthorised use may violate copyright, trademark, or other laws.

6. User Content & Posting

By posting, submitting, or transmitting any content to the Website (e.g., reviews, enquiries, designs), you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use, copy, display, perform, distribute, and create derivative works from such content for Website operation, marketing, and order fulfilment. You are solely responsible for your content and interactions; we may—but are not obligated to—monitor and remove content at our discretion.

7. Disclaimer of Warranties

Your use of the Website and Products is at your sole risk. The Website and Products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, secure, or that defects will be corrected.

8. Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising from or related to your use of the Website or Products, even if advised of the possibility of such damages. Our aggregate liability for any claim shall not exceed the amount actually paid by you for the Product(s) giving rise to the claim, excluding shipping and handling.

Some jurisdictions do not allow certain limitations; some of the above may not apply to you.

9. Indemnification

You agree to defend, indemnify, and hold harmless PROCTER – Branded Corporate Gift, its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with (i) your breach of this Agreement; (ii) your use of the Website or Products; (iii) your violation of law or third-party rights; or (iv) content or materials you submit.

10. Privacy

We value your privacy. Please review our Privacy Policy, which explains how we collect, use, and share information. The Privacy Policy is incorporated by reference into this Agreement.

11. Confidentiality

Each party (the “Receiving Party”) may receive confidential or proprietary information of the other party (the “Disclosing Party”). The Receiving Party agrees to protect such information with reasonable care and not to use or disclose it except as necessary to perform obligations under this Agreement or as permitted by law. The obligations do not apply to information that is public, already known without restriction, independently developed, lawfully received from a third party, or required to be disclosed by law (with prior notice where legally permitted). Upon written request, the Receiving Party shall return or securely destroy the Disclosing Party’s confidential information.

12. Data Security & Retention

We implement commercially reasonable physical, technical, and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. We will notify you of data incidents as required by applicable law. We retain data as described in our Privacy Policy and as necessary to comply with legal obligations and resolve disputes.

13. Shipping, Delivery & Risk of Loss

Shipping and delivery timelines are estimates. Risk of loss passes to you upon delivery to the carrier. Delays due to carrier issues, customs, or events beyond our reasonable control (see Force Majeure) are not our responsibility.

14. Returns, Replacements & Cancellations

Due to the customised nature of many Products, returns may be limited. Defective or incorrect items will be repaired, replaced, or credited at our discretion if reported within a reasonable period after delivery and accompanied by clear evidence (photos, samples). Cancellations of customised orders after proof approval may incur charges up to the full order value.

15. General Provisions

Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, governmental actions, or Internet/service outages.

Cessation of Operation. We may, in our sole discretion and without notice, modify, suspend, or discontinue the Website or distribution of Products.

Entire Agreement. This Agreement, along with referenced policies, constitutes the entire agreement between you and us regarding the Website and Products and supersedes prior understandings.

No Waiver; Severability. Failure to enforce any provision is not a waiver. If any provision is found invalid, the remaining provisions remain in effect, and the invalid provision shall be replaced with a valid one that most closely reflects the original intent.

Assignment. You may not assign this Agreement without our prior written consent. We may assign this Agreement without restriction.

Statute of Limitations. Any claim related to the Website, Products, or this Agreement must be brought within one (1) year after the cause of action accrues.

Class Action Waiver. You agree that claims will be brought solely on an individual basis and not as part of any class or representative action.

Termination. We may terminate or suspend access to the Website at our discretion for suspected violations of this Agreement. Upon termination, your right to use the Website ceases immediately. Provisions by their nature survive termination.

Domestic Use & Export. We make no representation that the Website or Products are appropriate or available outside India. Users outside India are responsible for compliance with local laws.

16. Governing Law & Dispute Resolution

This Agreement is governed by the laws of India. Subject to applicable law, courts located in Mumbai, Maharashtra shall have exclusive jurisdiction and venue over disputes arising from or relating to this Agreement, the Website, or the Products. You waive any right to a jury trial to the extent permitted by law.

17. Contact & Grievance Officer

Grievance Officer: To be nominated. Until then, please write to info@procter.in with the subject line "Grievance – Website".